McChronicles

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Monday, 28 March 2005

Would You Like Bluegrass With That?

Posted on 06:07 by Unknown
"The band has been packing the house each week for nearly two years. The music starts at 7, but people start claiming their seats around 5. Anyone arriving after 6:30 will probably have to stand."

That doesn't sound like a McDonald's ... but it is. The McChronicles has often wondered why McDonald's doesn't do something like this. We now see that a few of them do. Every region should have something like this - at least during the summer. Find out more about this awesome concept.
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Thursday, 24 March 2005

Great Service!

Posted on 17:25 by Unknown
A McChronicles team FLEW through the New Hartford, NY drive thru at 1PM today. The cars ahead moved right along, the order was taken professionally, the sandwich looked and tasted perfect, and the people were very polite.

A McChronicles pet peeve is being handed a dripping cup of soda and having to contaminate a cupholder with the mess. During this visit, the outside of the cup was perfectly dry. Very much appreciated. Good job. Thank you.
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Time For A Little Spring Cleaning (Please)

Posted on 17:16 by Unknown
Over and over again the McChronicles is reminded (in visits to numerous McDonald's) that the management feels it is acceptable to expose the customers to mops, brooms, mop buckets, abandoned "danger" signs, rakes, racks, snow heaps, and the such. These can be found both within and outside of the stores, in the drive thrus and in the dining rooms.

Once in a while it is understandable (like with the case of the ice-damaged rain gutters at the New Hartford, NY store - they have been picked up). But when it is an every-day occurrence it just subtracts from the experience.

It is so easy to eliminate the negative impact that customers receive. McDonald's, please show some pride and clean house.
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Posted on 17:15 by Unknown

Service is great at McDonald's in New Hartford, NY, as is the food quality (in general). What needs a little attention is the "presentation". This drive thru view greets everyone and tells us all about the style of the people who run the store.
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Wednesday, 23 March 2005

Greenville, SC McDonald's: Small Problems In An Otherwise Good Store

Posted on 17:03 by Unknown
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Posted on 16:46 by Unknown

Greenville, SC: A Favorite Stop for one of the McChronicles Field Teams.
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Posted on 16:45 by Unknown

Nice Job Greenville!
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