Khamzat Khasbulatov's Pushkin Square, Moscow, McDonald's (the 2nd-busiest in the world) seats about 900 people at one time, and he still can't handle the crowds!
According to a recent Wall Street Journal article, "On average, each (Russian) location serves about 850,000 diners annually -- more than twice the store traffic in McDonald's other markets."
Mr. Khasbulatov jokingly complains about having too many customers. He qualifies that by saying, "When I said I have too many customers, it's a nice problem to have. I would love to continue to have this problem."
Check out the Wall Street Journal video on this intriguing situation.
From the customer point of view, this must be a problem. The article goes on to state:
The McChronicles: a blog about, not affiliated with, McDonald's.
Video: Brightcove
Images: Walt Riker, McDonald's.
According to a recent Wall Street Journal article, "On average, each (Russian) location serves about 850,000 diners annually -- more than twice the store traffic in McDonald's other markets."
Mr. Khasbulatov jokingly complains about having too many customers. He qualifies that by saying, "When I said I have too many customers, it's a nice problem to have. I would love to continue to have this problem."
Check out the Wall Street Journal video on this intriguing situation.
From the customer point of view, this must be a problem. The article goes on to state:
As for the persistent crowds, many customers remain indifferent. "Our country's a country of lines," says Andrey Shatskiy, a 40-year-old soap-opera cinematographer, while eating lunch at the Pushkin Square restaurant. "We all got used to it."Walt Riker, McDonald's Vice President, Corporate Media Relations shared these photos of a trip he made to Moscow this past summer - depicting the throngs of customers crowding a different McDonald's. Thanks, Walt!
The McChronicles: a blog about, not affiliated with, McDonald's.
Video: Brightcove
Images: Walt Riker, McDonald's.